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Lost all my usernames and passwords after updating to 33.0

  • 4 răspunsuri
  • 7 au această problemă
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  • Ultimul răspuns de Vicki56

Vicki56
Vicki56
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Just updated from 31.0 to 33.0 and lost every entry in my password manager. I still have all my bookmarks, but all usernames and passwords are gone. I have already tried the so-called "fix" of resetting signon.importedFromSqlite/delete logins.json to no avail.

Can I just roll back to 31.0 at this point? If so, where can I find a download for that? All I can find on Mozilla is a download for 32.0.

Thank you!

Just updated from 31.0 to 33.0 and lost every entry in my password manager. I still have all my bookmarks, but all usernames and passwords are gone. I have already tried the so-called "fix" of resetting signon.importedFromSqlite/delete logins.json to no avail. Can I just roll back to 31.0 at this point? If so, where can I find a download for that? All I can find on Mozilla is a download for 32.0. Thank you!

Toate răspunsurile (4)

philipp
philipp
  • Moderator
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hello Vicki56, in case you have it installed please try to remove the "remember passwords" addon (this is now longer needed, since firefox is now ignoring the autocomplete=off parameter in password fields by default), restart the browser and see if this is making any difference?

Disable or remove Add-ons

Vicki56
Vicki56 Deținătorul întrebării
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Philip, thank you for your reply. I don't have the "remember passwords" add-on that you suggested I remove. Any other ideas?

TY!

philipp
philipp
  • Moderator
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in this case could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? maybe this might give us a clue what is going on...

Vicki56
Vicki56 Deținătorul întrebării
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Deleted by author.

Modificat în de Vicki56