This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox starts but can't access any website.same issue is experienced with Chrome, not Explorer

  • 2 răspunsuri
  • 27 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de FredMcD

more options

Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks

Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks

Soluție aleasă

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options
more options

Soluție aleasă

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}