This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Shockwave Flash

  • 5 răspunsuri
  • 2 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de James

Jade_Data
Jade_Data
more options

I am having major issues with my Shockwave Flash plug-in. It shows that version 15.0.0.239 is out of date, but when I go to update it, firefox tells me that it is blocked. However, when I go to see if my plug-ins are up to date, it tells me that I "have" Shockwave Flash 16.0.0.235 and that it is "up to date".

I'm not sure what's causing this issue, but I am unable to fix it. If I can get any help with this, I would greatly appreciate it.

I am having major issues with my Shockwave Flash plug-in. It shows that version 15.0.0.239 is out of date, but when I go to update it, firefox tells me that it is blocked. However, when I go to see if my plug-ins are up to date, it tells me that I "have" Shockwave Flash 16.0.0.235 and that it is "up to date". I'm not sure what's causing this issue, but I am unable to fix it. If I can get any help with this, I would greatly appreciate it.

Toate răspunsurile (5)

You
You
more options

I'm assuming that your Adobe Shockwave Player plugin is out of date, and Firefox is therefore blocking it to protect you. To fix this, download the latest version of Adobe Shockwave Player here, double-click the downloaded file from the website, then install Shockwave Player using the on-screen program setup that appears. Be sure to restart your computer if setup prompts you to. After Shockwave Player has installed, close Firefox if it is open and then re-open it. Is your problem solved?

If your problem occurs after the plug-in was updated, then click the Menu button>Add-ons, go the the Plugins tab in Add-ons Manager, find Adobe Shockwave Player, drop down the menu to the right of its name, and select Always Activate.

Modificat în de You

philipp
philipp
  • Moderator
more options

hello, you appear to have multiple versions of the flash plugin installed - for a solution please refer to cor-el's answer here: https://support.mozilla.org/en-US/questions/983849

or https://forums.adobe.com/thread/1489272

You
You
more options

Oh, I've just realised something. You actually have a new and outdated version of Shockwave Flash installed on Firefox simultaneously. You need to remove the old version.

You
You
more options

But philipp has already answered, so please follow his advice.

James
James
  • Moderator
  • Top 10 Contributor
more options

https://helpx.adobe.com/security/products/flash-player/apsb14-27.html

Flash Player Plugin 10.3.183.66 to 15.0.0.242 (click-to-play) has been blocked for your protection. https://addons.mozilla.org/firefox/blocked/p794

Current supported versions of Flash player are at https://www.adobe.com/products/flashplayer/distribution3.html

Modificat în de James