This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't turn off new message sound in 31.3.0: prefs checkbox has no effect

  • 2 răspunsuri
  • 29 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de Ville

brec
brec
more options

After installing this update I was surprised to hear an alert sound on each arrival of a new mail message. The related checkbox (General::Play a sound) has no effect; I get the sound whether the box is checked or unchecked. After changing the setting quitting and restarting the app has no effect.

Mac OS 10.9.5

After installing this update I was surprised to hear an alert sound on each arrival of a new mail message. The related checkbox (General::Play a sound) has no effect; I get the sound whether the box is checked or unchecked. After changing the setting quitting and restarting the app has no effect. Mac OS 10.9.5

Modificat în de brec

Soluție aleasă

I wonder if this is line in unix versions where the system sound overrides Thunderbird. After all OSX is descended from BSD unix. Check that OSX is not set to play a sound.

Citește acest răspuns în context 👍 3

Toate răspunsurile (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

I wonder if this is line in unix versions where the system sound overrides Thunderbird. After all OSX is descended from BSD unix. Check that OSX is not set to play a sound.

Ville
Ville
more options

As some have noticed and posted other issues, [https://support.mozilla.org/questions/1038464], [https://support.mozilla.org/questions/1038142] , this relates to the Notification.

The notification is behind the sound and is controlled by System Preferences --> Notifications --> Thunderbird --> "Play sound for notifications". Tick that off and that's it.