We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How to copy messages from a disabled email account

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Toad-Hall

csraguiar
csraguiar
more options

Hello. I have this address@domain.com configured on imap4.serverA.com. Now I've terminated contract with the provider that owns imap4.serverA.com and created the same email account on a new provider with an imap4.serverB.com. I've added the new account on Thunderbird and tried to move/copy the messages (drag and drop) from the old account to the new one. The problem is that when I try to do this Thunderbird keeps asking for the imap4.serverA.com login data. I can't login on that server because I've terminated contract with the provider, but the messages are still saved on thunderbird. Is it possible to copy those messages to that new account?

Thank you in advance.

Hello. I have this address@domain.com configured on imap4.serverA.com. Now I've terminated contract with the provider that owns imap4.serverA.com and created the same email account on a new provider with an imap4.serverB.com. I've added the new account on Thunderbird and tried to move/copy the messages (drag and drop) from the old account to the new one. The problem is that when I try to do this Thunderbird keeps asking for the imap4.serverA.com login data. I can't login on that server because I've terminated contract with the provider, but the messages are still saved on thunderbird. Is it possible to copy those messages to that new account? Thank you in advance.

Toate răspunsurile (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try this. Go into 'Offline' mode, (click on 2blue screen icon - bottom left in Status Bar' to change to 2 black screen 'offline' mode), but do not synchronise because you already have the emials. Move emails from old imap mail account into Local Folders. Then the emails are not stored in an imap account.

then go back into Online mode and try moving one email from Local Folders back onto new imap account. check it moved ok by checking the webmail account via a browser. You may discover it changed the dates as you are putting it onto the new server for the first time. If this occurs and is not desirable, then at least you can still view emails in Local Folders.