Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't save png extension anymore, Save As Type is blank, already reset and uninstalled?

  • 5 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de FredMcD

more options

Before I was able to Right Click > Save Image As and it would give me the extensions as a drop down menu.

Now it shows a blank Save As dropdown bar if I try to save .pngs, and the only other thing I can select is Save As > All Type. I already tried a full uninstall, resetting firefox and starting in Safe Mode and they all have this issue. IE can download .pngs no problem.

Everything was working since yesterday.

Before I was able to Right Click > Save Image As and it would give me the extensions as a drop down menu. Now it shows a blank Save As dropdown bar if I try to save .pngs, and the only other thing I can select is Save As > All Type. I already tried a full uninstall, resetting firefox and starting in Safe Mode and they all have this issue. IE can download .pngs no problem. Everything was working since yesterday.

Soluție aleasă

Hey,

The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link.


Click this link.

Hope it helps

Citește acest răspuns în context 👍 1

Toate răspunsurile (5)

more options

Have you tried to add the extension manually? <Picture.png>

more options

FredMcD said

Have you tried to add the extension manually? <Picture.png>

It works to save as an image, but before I didn't need to do that, it would show it. Now if I don't add the extension manually, it saves it as some unknown file and can't read it in an image viewer. It didn't do that before.

more options

Soluție aleasă

Hey,

The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link.


Click this link.

Hope it helps

more options

Talha said

Hey, The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link. Click this link. Hope it helps

That fixed it, thank you!

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.