This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

The latest versions of thunderbird have broken password support for manual config imap server

  • 3 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de christ1

more options

When I install the latest two versions, the email account setup fails. There is no way to get past the "incorrect username or password" message in the account setup page. I do NOT have the wrong username OR password. This is further supported by the fact that I can use an older version of thunderbird (24.8.1) with no problems, using exactly the same account setup info as fails in the two current versions. You have a bug there, guaranteed, this is not a user RTFM issue...

When I install the latest two versions, the email account setup fails. There is no way to get past the "incorrect username or password" message in the account setup page. I do NOT have the wrong username OR password. This is further supported by the fact that I can use an older version of thunderbird (24.8.1) with no problems, using exactly the same account setup info as fails in the two current versions. You have a bug there, guaranteed, this is not a user RTFM issue...

Toate răspunsurile (3)

more options

Is this a Gmail account?

more options

No it is not. I have a couple of domains and hosting from network solutions. The server is a standard IMAP server, which I am able to access email with older versions of Thunderbird, but the newer versions complain that I have an invalid username or password. It's a bug, and not an RTFM issue...

more options

If you think it's a bug, you can raise one at Bugzilla. https://bugzilla.mozilla.org