This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why doesn't the fennec screenshot add-on show up under my addons to be used when I need to use it? Where is it?

  • 1 răspuns
  • 2 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de Roland Tanglao

JENNIFERCRESS
JENNIFERCRESS
more options

I love this add on but after the last update it doesn't show up like it is supposed to. What happened?

I love this add on but after the last update it doesn't show up like it is supposed to. What happened?

Toate răspunsurile (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi JENNIFERCRES

  • 1. Which screenshot add-on do you mean?

One of the addons on:

https://addons.mozilla.org/en-US/android/search/?q=screenshot&appver=&platform=#

e.g. https://addons.mozilla.org/en-US/android/addon/fennec-screenshot/

  • 2. As you may know Mozilla doesn't support 3rd party add-ons (it's best to contact the add-on author for support) but i'll give it a quick try if you let me know:
    • what you did, what happened, what you expected
    • your Android OS version (KitKat 4.4, jellybean 4.1-4.3, etc) and
    • what phone or tablet you are using as well as which add-on!

Happy weekend!

...Roland