This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

  • 1 răspuns
  • 5 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

I can't even reset firefox because i can't even open the firefox window on my mac. when i try to open firefox it saids Your Firefox profile cannot be loaded. It may be missing or inaccessible. I need help.

I can't even reset firefox because i can't even open the firefox window on my mac. when i try to open firefox it saids Your Firefox profile cannot be loaded. It may be missing or inaccessible. I need help.

Toate răspunsurile (1)

more options

See:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create a new default profile or reuse an existing profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
    Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile