Restore Defalts not working
I lost all bookmarks when Firefox updated--apparently without my permission. The Restore Defaults in "customiz" is frozen. My toolbars are gone and Show/Hide Toolbars" in customize is frozen. I have no toolbars and zero bookmarks. Old Firefox Data was saved to my computer when the unauthorized Firefox update occurred -- so they are there -- I just can't restore them or access them. And I'd like my toolbars back.
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This may happen on really old versions. Are you sure you actually updated? You are still on Firefox 32.0 which could be a problem.
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
You can try to restore the bookmarks from a JSON backup in the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.
OPIE {web link} Import/Export extension preferences