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error: "RETR command did not succeed. ERROR retrieving a message. Mail server mail.(mine).com responded! VED (qmail699126 invoked from

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Routerxp
Routerxp
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I can send emails fine! I cannot receive emails!! Trying to check my TB email. I get an error message "RETR command did not succeed. ERROR retrieving a message. Mail server mail. (company name).com responded! VED (qmail699126 invoked from network) 4 march 2015 16:58:30-0800. I don't know anything about email accounts. I usually just bring up my account and the emails are there. I hit "get messages" and the green status bar at the bottom right corner just stays green like it's locked up. On the left it says downloading 1 of 357.....but it never downloads them before I get the message.

I can send emails fine! I cannot receive emails!! Trying to check my TB email. I get an error message "RETR command did not succeed. ERROR retrieving a message. Mail server mail. (company name).com responded! VED (qmail699126 invoked from network) 4 march 2015 16:58:30-0800. I don't know anything about email accounts. I usually just bring up my account and the emails are there. I hit "get messages" and the green status bar at the bottom right corner just stays green like it's locked up. On the left it says downloading 1 of 357.....but it never downloads them before I get the message.

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Matt
Matt
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Are you using Norton Anti virus?

Routerxp
Routerxp Deținătorul întrebării
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Routerxp said

I can send emails fine! I cannot receive emails!! Trying to check my TB email. I get an error message "RETR command did not succeed. ERROR retrieving a message. Mail server mail. (company name).com responded! VED (qmail699126 invoked from network) 4 march 2015 16:58:30-0800. I don't know anything about email accounts. I usually just bring up my account and the emails are there. I hit "get messages" and the green status bar at the bottom right corner just stays green like it's locked up. On the left it says downloading 1 of 357.....but it never downloads them before I get the message.

Matt said

Are you using Norton Anti virus?
Routerxp
Routerxp Deținătorul întrebării
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No I am not using Norton. I am using VIPRE. I uninstalled Thunderbird and re-installed it. But I still have the same problem.