This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why is it that I can only download videos in 360p?

  • 1 răspuns
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de philipp

more options

I've had this type of Mac before, where if I wanted to download videos in HD (720p or 1080p, depending on the downloader), I could. However, since I've had this Mac, I haven't. Initially, I couldn't even watch videos on Firefox in HD without the Adobe Flash download, so I got it and I can view videos in HD again. However, when I try to download HD videos in HD, I only get the 360p option. For the record, I have attempted downloading some HD videos with multiple video downloaders, all of which allow HD downloads. I bring this up in case this has anything to do with why I can't download in HD. So why specifically can't I download videos past 360p, and can this be fixed?

I've had this type of Mac before, where if I wanted to download videos in HD (720p or 1080p, depending on the downloader), I could. However, since I've had this Mac, I haven't. Initially, I couldn't even watch videos on Firefox in HD without the Adobe Flash download, so I got it and I can view videos in HD again. However, when I try to download HD videos in HD, I only get the 360p option. For the record, I have attempted downloading some HD videos with multiple video downloaders, all of which allow HD downloads. I bring this up in case this has anything to do with why I can't download in HD. So why specifically can't I download videos past 360p, and can this be fixed?

Toate răspunsurile (1)

more options

hi TP10, for extension support please directly contact the extension's developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in an addon. thank you...