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Why are all emails from an email address in my contacts suddenly going into my spam folder?

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I communicate through email constantly with this person and all their emails to me are suddenly going into my spam folder. How do I tell Thunderbird this is not spam?

I communicate through email constantly with this person and all their emails to me are suddenly going into my spam folder. How do I tell Thunderbird this is not spam?

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Thunderbird uses the word Junk and places junk mail in your Inbox with a Junk icon by default. It does not use the word Spam or place things in a Spam folder. Your providers spam filter or some other spam software might, but it is not Thunderbird.