This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

firefox sends crash reports without my permission

  • 1 răspuns
  • 3 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de MrFirefox22

more options

I have noticed that Firefox has been sending crash reports to Mozilla without my permission quite a few times lately. Under "data choices" I have crash reporter unchecked, but the reporting window still shows up now and then after a crash. I have never ticked "tell Mozilla about this crash..." when that box appears, but when I visit about:crashes there are a number of reports submitted. How can this happen, and how to resolve it? Re-install Firefox, perhaps?

I have noticed that Firefox has been sending crash reports to Mozilla without my permission quite a few times lately. Under "data choices" I have crash reporter unchecked, but the reporting window still shows up now and then after a crash. I have never ticked "tell Mozilla about this crash..." when that box appears, but when I visit about:crashes there are a number of reports submitted. How can this happen, and how to resolve it? Re-install Firefox, perhaps?

Soluție aleasă

Update:

It seems these reports were not submitted at all, but just pending. I went to the "pending" folder on my computer and deleted everything in it, and after that the reports were gone from the "submitted" list when I visited about:crashes. Either way, it's kind of misleading to list reports as submitted when they're actually not.

Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

more options

Soluție aleasă

Update:

It seems these reports were not submitted at all, but just pending. I went to the "pending" folder on my computer and deleted everything in it, and after that the reports were gone from the "submitted" list when I visited about:crashes. Either way, it's kind of misleading to list reports as submitted when they're actually not.