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I am having trouble sending emails from my Thunderbird account when I am at my work office- works fine at home but not at the office

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lindaha
lindaha
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When I try to send emails from my Thunderbird account at the office I get a message about the Charter IPN not being valid. Any idea why this could be occurring? It has happened to me a couple of other times when I have brought my laptop outside of my home but never from here. I really need to be able to send emails from my laptop at work and don't know how to fix this. Any help would be greatly appreciated!

When I try to send emails from my Thunderbird account at the office I get a message about the Charter IPN not being valid. Any idea why this could be occurring? It has happened to me a couple of other times when I have brought my laptop outside of my home but never from here. I really need to be able to send emails from my laptop at work and don't know how to fix this. Any help would be greatly appreciated!

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Zenos
Zenos
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You're probably trying to use Charter's SMTP server, and it's either blocked by the workplace network, or you're being refused access (by Charter) because you're using a network connection with a IP address that doesn't belong to Charter.

You need a better email provider who offers an authenticating SMTP server which accepts connections from any network. Google, Yahoo, Live Mail, GMX etc all over these kind of connections.