This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Recover Sent Emails After Co-Worker Deleted Account and Program?

courtneyomg
courtneyomg
more options

Here's the problem:

My boss was having trouble with Outlook so we temporarily switched to Thunderbird until the problem was fixed. Now that it's fixed, my co-worker decided to delete both my Boss' account AND the program. My boss REALLY needs those emails he sent through Thunderbird back because of a job "you never said that/I never got that email" dispute, but they're not on the email server (Verizon).

I read that his computer may possibly have those files still stored on the computer even after my co-worker uninstalled the program but I do know where to find them.

Thank you so much in advance.

PS - one more question: why doesn't Thunderbird sync ALL folders with the Verizon server so this doesn't happen and there's a copy of all emails sent through Thunderbird on the server?

Here's the problem: My boss was having trouble with Outlook so we temporarily switched to Thunderbird until the problem was fixed. Now that it's fixed, my co-worker decided to delete both my Boss' account AND the program. My boss REALLY needs those emails he sent through Thunderbird back because of a job "you never said that/I never got that email" dispute, but they're not on the email server (Verizon). I read that his computer may possibly have those files still stored on the computer even after my co-worker uninstalled the program but I do know where to find them. Thank you so much in advance. PS - one more question: why doesn't Thunderbird sync ALL folders with the Verizon server so this doesn't happen and there's a copy of all emails sent through Thunderbird on the server?

Modificat în de courtneyomg

Toate răspunsurile (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

The relationship between data in Thunderbird and data on the server is determined by whether the account is set up as a POP account (download inbox only) or an IMAP account (sync significant folders). But, too late to research/change that at this point.

Look up Recuva or similar software ASAP: the fewer touches to the hard drive have occurred, the better the chances of recovery.

https://www.piriform.com/recuva

Modificat în de jscher2000 - Support Volunteer