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printing in firefox page size is always 3x5 how do I correct

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cmcadv11
cmcadv11
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I was online checking my bank account and printed a transaction page with normal results but when I went to print another page from a second account the preview showed a page size of about 3" x 5" and printed it that way. I tried to adjust the scaling but everything now prints with in that 3x5 space no matter what the scaling or margins are set at. This is the case with everything I print while in firefox. Every thing prints normal in Internet Explorer. How can I fix this? thx

I was online checking my bank account and printed a transaction page with normal results but when I went to print another page from a second account the preview showed a page size of about 3" x 5" and printed it that way. I tried to adjust the scaling but everything now prints with in that 3x5 space no matter what the scaling or margins are set at. This is the case with everything I print while in firefox. Every thing prints normal in Internet Explorer. How can I fix this? thx

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the-edmeister
the-edmeister
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See this - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-firefox-printer-setting - support article.