This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Message Display in TB 38 doesn't work

  • 1 răspuns
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de Barbara

more options

I updated to TB 38 yesterday, and also to BirdieSync 3 Beta. Now emails aren't displayed correctly anymore. Only header, sender, addressee and date/time are displayed in the message window. Double-clicking on the message generates an empty frame containing nothing except "Forward this conversation – Print this conversation", not even the closing symbol in the top right corner; I can only close it via the task bar. To view an email, I have to select "view using the classic reader" from the "more" pulldown menu, which is a nuisance. The support page tells me that in oder to "Specify whether messages are opened in a new tab or in a message window" I am to go to "Menu location: Tools | Options | Advanced | Reading & Display", but there is no "Reading & Display" tab there. How can this be fixed? Many thanks for your help!

I updated to TB 38 yesterday, and also to BirdieSync 3 Beta. Now emails aren't displayed correctly anymore. Only header, sender, addressee and date/time are displayed in the message window. Double-clicking on the message generates an empty frame containing nothing except "Forward this conversation – Print this conversation", not even the closing symbol in the top right corner; I can only close it via the task bar. To view an email, I have to select "view using the classic reader" from the "more" pulldown menu, which is a nuisance. The support page tells me that in oder to "Specify whether messages are opened in a new tab or in a message window" I am to go to "Menu location: Tools | Options | Advanced | Reading & Display", but there is no "Reading & Display" tab there. How can this be fixed? Many thanks for your help!

Modificat în de Barbara

Toate răspunsurile (1)

more options

PS Fortunately, the message display is back to normal in my TB, but there is still no "Reading & Display" tab under "Tools | Options | Advanced |".