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Unable to view PDF documents and print. Office 365

mike_bruce
mike_bruce
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Outlook 365. We are unable to print PDF documents when previewing in the browser. The file is being previewed using Word Online as opposed to Adobe.

Outlook 365. We are unable to print PDF documents when previewing in the browser. The file is being previewed using Word Online as opposed to Adobe.

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Yashwardhan Pauranik
Yashwardhan Pauranik
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If you cannot see any content on pages you printed or in print preview, the cause might be margins which are set too high.

  1. In order to check the margins, we need to go to File > Page Setup.
  2. Once this is done, switch to the Margins & Header/Footer tab.
  3. Check what's set there under Margins.

The following are the default values for Margins:

Right: 12.7

Top: 12.7

Left: 12.7

Bottom: 12.7

Check these values accordingly and change them if necessary.