This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Nexus 5 with Marshmallow crashes when playing videos

  • 5 răspunsuri
  • 5 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de Kevin

more options

When I play this movie (link below) on my Nexus 5 installed with Marshmallow using Firefox, the whole phone crashes. I tried to do a system cache wipe and also to reïnstall Firefox but that didn't help.

http://www.google.com/url?q=http%3A%2F%2Fthecreatorsproject.vice.com%2Fblog%2Fman-vs-smart-house-a-cautionary-tale&sa=D&sntz=1&usg=AFQjCNGT0CknaA3Yx8xqV0h0Ra8pGnxjJw

When I play this movie (link below) on my Nexus 5 installed with Marshmallow using Firefox, the whole phone crashes. I tried to do a system cache wipe and also to reïnstall Firefox but that didn't help. http://www.google.com/url?q=http%3A%2F%2Fthecreatorsproject.vice.com%2Fblog%2Fman-vs-smart-house-a-cautionary-tale&sa=D&sntz=1&usg=AFQjCNGT0CknaA3Yx8xqV0h0Ra8pGnxjJw

Soluție aleasă

Actually the fix will be live on release in less than 2 hrs. We just got the build with the fix uploaded to the Play Store.

Citește acest răspuns în context 👍 1

Toate răspunsurile (5)

more options

The video play fine with Firefox here. Nexus 4, Lollipop Try the direct link. http://thecreatorsproject.vice.com/blog/man-vs-smart-house-a-cautionary-tale

more options

I asked a coworker to test it as well and at first it didn't crash, but then he installed the Ghostery plugin and then it did crash.

more options

Same problem with Nexus 5X. After further testing we concluded the Ghostery plugin is unrelated to the issue.

Modificat în de TheHuntering

more options

Yes we know about this issue. Hopefully we will have a build with a fix in the Play Store by the end of the week. There is a build with a fix for this at the moment you can find it at https://nightly.mozilla.org you want the honeycomb and newer apk.

more options

Soluție aleasă

Actually the fix will be live on release in less than 2 hrs. We just got the build with the fix uploaded to the Play Store.