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I have multiple address for emails to come in from, but I want all reply's from a single email address.

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apollyonangel
apollyonangel
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I have emails come in from a few different email address but i would like to be able to reply to them with my personal email address. I will attempt to give an example to better explain whats happening here.

//Inbound Emails - Inbound emails might come in thought the following example email addresses.

- support@shft.com - Other people will also be checking this email address. So other people will have access to it other then just me. - service@shft.com

- - So once I receive emails from the above two address, or an single email from one of the two addresses. I want to reply from my email address. I would like all reply emails to come from my personal address.

- John@shft.com

I have set my email as the default address but when I press reply all the "From" header is always the address that received the email, IE: support@shft.com

Is there any way that I can make Thunderbird always reply using the john@shft.com? or do i have to change this manually every time.

I have emails come in from a few different email address but i would like to be able to reply to them with my personal email address. I will attempt to give an example to better explain whats happening here. //Inbound Emails - Inbound emails might come in thought the following example email addresses. - support@shft.com - Other people will also be checking this email address. So other people will have access to it other then just me. - service@shft.com - - So once I receive emails from the above two address, or an single email from one of the two addresses. I want to reply from my email address. I would like all reply emails to come from my personal address. - John@shft.com I have set my email as the default address but when I press reply all the "From" header is always the address that received the email, IE: support@shft.com Is there any way that I can make Thunderbird always reply using the john@shft.com? or do i have to change this manually every time.

Modificat în de apollyonangel

Toate răspunsurile (3)

Zenos
Zenos
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I presume the shft.com addresses are not hosted via Gmail? If so, that might be adding a further complication.

I'd look at Addons like Correct Identity and Identity Chooser or Folder Accounts.

apollyonangel
apollyonangel Deținătorul întrebării
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You would be correct Zenos, it is not hosted via Gmail. This is on an IMAP/POP server.

I really just need the "support" address CC on every email that come in from it. Maybe that is a better way to explain what I'm trying to achieve.

For instance,

An email comes into "support" and I "John" reply to the email. The reply is sent From Me, and support is still CC'ed on the email so that anyone else that receives the Support emails can also jump in the conversation.

Say "Mike" jumps in on the conversation with a reply because he read the email with my reply that came in through the "Support" address that he also monitors.

Does this help?

Matt
Matt
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Use IMAP, then everyone will get everything. Set the option in Thunderbird's Copies and folder for the account to place the reply in the folder of the message being replied to.

Result is you get a mail and reply the reply is saved to the support address your replying from so all the other IMAP users of that account will get a copy of your mail through IMAP synchronization into the inbox of the support address.

If you want this to occur for ALL mail, modify the sent folder for the account to be the inbox for the account.