This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

My nav bars (including the main one) have disappeared. What can I do?

  • 2 răspunsuri
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de jerryjo

more options

This is on a Mac, and I have no way to do most navigation, except commands like command-q. No way to search the web or enter a web address.

This is on a Mac, and I have no way to do most navigation, except commands like command-q. No way to search the web or enter a web address.

Soluție aleasă

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

Soluție aleasă

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

more options

I found the solution on my own, after the only way to get to my email was to quit Firefox, and then I couldn't find the Q&A forum.