Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Message count incorrect

  • 1 răspuns
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Toad-Hall

Kryspen
Kryspen
more options

In the left hand pane of Thunderbird, where it lists all my message folders it also gives a count of how many unread messages there are in that folder like this: Inbox (16).

For the last few weeks, even when every message in my inbox has been read it still says: Inbox (2). Nowhere can I find these unread messages.

What's going on, folks, and how do I fix this, please?

In the left hand pane of Thunderbird, where it lists all my message folders it also gives a count of how many unread messages there are in that folder like this: Inbox (16). For the last few weeks, even when every message in my inbox has been read it still says: Inbox (2). Nowhere can I find these unread messages. What's going on, folks, and how do I fix this, please?

Toate răspunsurile (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Are you viewing 'Unified' folders ?

TRy swapping to 'All' folders. 'View' > 'Folders' >'All' or 'Menu icon' > 'Folders' >'All'

If already viewing 'All' folders: Right click on 'Inbox' and select 'Properties' click on 'Repair folder' button click on OK