This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I do not receive a e-mail for my new password request.

  • 1 răspuns
  • 15 au această problemă
  • 5 vizualizări
  • Ultimul răspuns de guigs

The805shadow
The805shadow
more options

I forgot my pass word and when I send for request to my e-mail it does not appear.

I forgot my pass word and when I send for request to my e-mail it does not appear.

Soluție aleasă

Hi The805shadow, Thank you for your question I understand that the reset password email has not be received when you requested on in Firefox. I do not know for which service, however please also contact the service's support so we can get to the bottom of this.

If this is for Firefox Sync on the same url that pops up during a password reset dialogue you can tap on "Send Again"

Citește acest răspuns în context 👍 2

Toate răspunsurile (1)

guigs
guigs
more options

Soluție aleasă

Hi The805shadow, Thank you for your question I understand that the reset password email has not be received when you requested on in Firefox. I do not know for which service, however please also contact the service's support so we can get to the bottom of this.

If this is for Firefox Sync on the same url that pops up during a password reset dialogue you can tap on "Send Again"