This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I keep getting the following pop-up: https://ahteetgv-europe.org/a5d5d96c0b4e1fcf815594cc26ed6b02.html. Is the for real or a hoax? My AV warns me unsafe

  • 2 răspunsuri
  • 2 au această problemă
  • 65 de vizualizări
  • Ultimul răspuns de Gregg19809

more options

Hello all at Mozilla. Happy New Year. !!!!!!

While surfing, the a window pop up (with pop-up disabled) and tells me my "network is infected" and to download the Firefox Patch. This is the URL that it comes from:

https://ahteetgv-europe.org/a5d5d96c0b4e1fcf815594cc26ed6b02.html

Since I did not see any mention of Mozilla or Firefox in the URL, I didn't trust it.

My AVG program warned me that it was dangerous

Hello all at Mozilla. Happy New Year. !!!!!! While surfing, the a window pop up (with pop-up disabled) and tells me my "network is infected" and to download the Firefox Patch. This is the URL that it comes from: https://ahteetgv-europe.org/a5d5d96c0b4e1fcf815594cc26ed6b02.html Since I did not see any mention of Mozilla or Firefox in the URL, I didn't trust it. My AVG program warned me that it was dangerous

Soluție aleasă

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
Citește acest răspuns în context 👍 3

Toate răspunsurile (2)

more options

Soluție aleasă

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
more options

Cor-el, Thanks for the quick response. i hope that it might keep other people out of trouble.

Gregg Wilmington, DE