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I can´t login to my Trello account!

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  • 2 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de cor-el

LinusLindquist
LinusLindquist
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Hey, because that I can´t login to my Trello account I´m right now using Explorer or Chrome, but I don´t want that. I have been clearing my cache. There is no problems using the other browsers. It started when I upgrade Firefox for 3-4 months ago.

Thank you /Linus

Hey, because that I can´t login to my Trello account I´m right now using Explorer or Chrome, but I don´t want that. I have been clearing my cache. There is no problems using the other browsers. It started when I upgrade Firefox for 3-4 months ago. Thank you /Linus

Toate răspunsurile (2)

FredMcD
FredMcD
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What happens when you try?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from websites that cause problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window