This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

OPTIONS menu not working

  • 1 răspuns
  • 2 au această problemă
  • 5 vizualizări
  • Ultimul răspuns de cor-el

in the middle of the OPTION's page is a small POP UP window with a button. I can press the button but nothing happens and I can NOT make any changes to ANY of the options on the page, or change pages

in the middle of the OPTION's page is a small POP UP window with a button. I can press the button but nothing happens and I can NOT make any changes to ANY of the options on the page, or change pages
Capturi de ecran atașate

Soluție aleasă

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

Soluție aleasă

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window