This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When replying to email, why does cursor jump to the email page from which I opened the email?

  • 2 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de pophern

poppahern
poppahern
more options

I open an email and decide to reply. While typing my reply, the cursor jumps to the email box and my reply jumps behind the box. I will then click on my reply and it come back to the front. However, I can only type a couple of letters before the jumping happens again.

I am able to work around this by minimizing the email box. This problem started just a couple of days ago and it is getting frustrating to take these extra steps.

Thank you.

I open an email and decide to reply. While typing my reply, the cursor jumps to the email box and my reply jumps behind the box. I will then click on my reply and it come back to the front. However, I can only type a couple of letters before the jumping happens again. I am able to work around this by minimizing the email box. This problem started just a couple of days ago and it is getting frustrating to take these extra steps. Thank you.

Toate răspunsurile (2)

amanchesterman
amanchesterman
more options

Two questions: - do you experience this only when using Thunderbird, or does it happen with other programs when you have several windows open on your screen? - are you using a laptop? If it's 'yes' to both then the problem is probably to do with your operating system. If you do a search for 'cursor jumps' on the internet you will find that a lot of people encounter the same problem and that usually it can be cured by adjusting the controls in your operating system.

pophern
pophern
more options

First of all, I do not have a laptop.

Secondly, I have this problem only in Thunderbird and it did not start until the last update.

Thanks for your input. I followed your advice, but the solutions found did not resolve this.