This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Some recipients can no longer decrypt my messages or files

  • 1 răspuns
  • 2 au această problemă
  • 7 vizualizări
  • Ultimul răspuns de Matt

more options

I have been using enigmail with Thunderbird seamlessly for years. Lately (and I do suspect that it is after the latest update of Thunderbird), many recipients of my emails cannot decrypt messages, nor encrypted files. They come up as .dat files or other unknown types. The very same recipients had no problems in the past. It appears that recipients using a Mac and or Thunderbird do not have those problems. Ester

I have been using enigmail with Thunderbird seamlessly for years. Lately (and I do suspect that it is after the latest update of Thunderbird), many recipients of my emails cannot decrypt messages, nor encrypted files. They come up as .dat files or other unknown types. The very same recipients had no problems in the past. It appears that recipients using a Mac and or Thunderbird do not have those problems. Ester

Toate răspunsurile (1)

more options

I suggest you ask questions about enigmail in an enigmail forum. We know very little about it here. But it sounds to me like you have a new private key.