This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I need Help from a human

  • 1 răspuns
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de Moses

11hummingbirds11
11hummingbirds11
more options

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

Modificat în de Moses

Toate răspunsurile (1)

Moses
Moses
  • Moderator
more options

Mozilla doesn't provide telephone support. This is the only place for support at the moment. I'm sorry you've had a bad experience. By the way, please do not post personal information in the forum. It will only attract spammers. I've went ahead and removed your phone number for your privacy and security.

What password do you not remember? The Firefox Sync password? If you have lost your Sync password, visit this link to learn how to reset it.