This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I can't access my firefox account

  • 1 răspuns
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de FredMcD

jane42
jane42
more options

I set up a firefox account last week - using my primary email (I am certain which email address I used). I can't log-in (I am also certain the password is correct) When I ask for a link to reset the password, I don't receive an email. Likewise, when I ask for username info, I don't receive the email.

I am pretty certain my account has been hacked and I want to delete it – but how? (I had to set up a second account to ask this question – stupid system)

I set up a firefox account last week - using my primary email (I am certain which email address I used). I can't log-in (I am also certain the password is correct) When I ask for a link to reset the password, I don't receive an email. Likewise, when I ask for username info, I don't receive the email. I am pretty certain my account has been hacked and I want to delete it – but how? (I had to set up a second account to ask this question – stupid system)

Toate răspunsurile (1)

FredMcD
FredMcD
more options

Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors