This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Password issue in POP3 but same password is ok in IMAP?

  • 2 răspunsuri
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Zenos

more options

Hi,

I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

Hi, I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

Toate răspunsurile (2)

more options

Hi, I have attached screenshot of the error prompt.

Modificat în de HL2016

more options

I believe that Outlook.com, which now includes Hotmail accounts, has dropped support for POP. I haven't seen any announcements so i don't know if it's intentional. My own POP-connected Hotmail account stopped working and only resumed when I replaced it with an IMAP-connected account. I wouldn't bank on your working Hotmail account doing so for very much longer. Microsoft started downplaying POP when Windows 8 came out.