This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

store login information

  • 10 răspunsuri
  • 3 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de JackNaylorPE

more options

Since using Firefox's tracking protection, I am no longer able to retain my login information. Sites where I had retained the info before enabling the new anti-tracking features still function but many have since been changed. It is getting old having to type in the same info 10, 20 times a day when using certain sites. What setting (box) has to be unchecked so that I can retain this information, such that when i recheck it, i wont have to get RSI retying the same info in over and over again >

Since using Firefox's tracking protection, I am no longer able to retain my login information. Sites where I had retained the info before enabling the new anti-tracking features still function but many have since been changed. It is getting old having to type in the same info 10, 20 times a day when using certain sites. What setting (box) has to be unchecked so that I can retain this information, such that when i recheck it, i wont have to get RSI retying the same info in over and over again >

Toate răspunsurile (10)

more options

You're not using Private Browsing mode when you want to save username / passwords, are you?

more options

A detail like a website remembering you (log you in automatically) is stored in a cookie.

When you are in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) then Firefox uses a separate cookie jar that is purged at the end of the session, so you wont be able to have the website remember you.

Firefox has a Tracking Protection feature that is currently enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox possibly shows a shield icon at the left end of the location/address bar that some content is affected.


You can use these steps to make a website recognize and remember you:

  • You can create a cookie "Allow" exception to keep specific cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions
more options

the-edmeister said

You're not using Private Browsing mode when you want to save username / passwords, are you?

I would like to remain in private browsing mode at all times, except for when want to retain this information and, as indicated, am aware that one or more boxes will need to be unchecked in that session in order to make this happen. So question was.. what box(es) need to be unchecked.

Use Tracking Protection in Private Windows ? Always use private browsing mode ?

more options

Thanks for responding

cor-el said

A detail like a website remembering you (log you in automatically) is stored in a cookie. When you are in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) then Firefox uses a separate cookie jar that is purged at the end of the session, so you wont be able to have the website remember you. Firefox has a Tracking Protection feature that is currently enabled by default in Private Browsing mode.

Yes knew that going in

cor-el said

When you are in private browsing mode then Firefox possibly shows a shield icon at the left end of the location/address bar that some content is affected.

You can use these steps to make a website recognize and remember you:

  • You can create a cookie "Allow" exception to keep specific cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

Yes, I have looked at the shield icon options, it doesn't appear that doing anything their will affect what I am looking to do .. . If I disable tracking protection for 'this session" does that mean that when I come back, next session, it will remember the info ?

If I hit the "i" icon, right arrow, More Information, View saved passwords and manually enter it, will this make it stay ?

The cookie exception is it an all or nothing scenario ... I want to keep the cookie that has login info... nothing else.

While I am here ... one of the sites in question is tomshardware. It has suddenly gone into text mode on the home page.

http://i.imgur.com/XiRZd1o.jpg

I deleted the cookie ... accomplished nothing .. works fine on may lappie and in MSI on my desktop

more options

When you are in private browsing mode then all cookies are session cookies that expire when you close the current session or all PB mode windows and tabs. There is no way that you can have a website that you visit in PB mode remember you across a browser restart. Persistent cookies are only possible when you visit the website in a normal mode session.

more options

Yes I understood that from the getgo and said that in each of my posts.

1. I am not asking how to retain cookies made when in private browsing mode.

2. I am asking what boxes I have to uncheck so as to get out of private browsing mode so that and cookies I make during this short term non-private private session are retained and kept ... so that when I recheck the box(es) and come back again after changing back to private mode, they will s till be there.

3. As I said I have dozens of old sites where this is no problem, so PB mode obviously does not block cookies, when those cookies were made before Firefox had a PB mode.

4. So all I wanna do is:

a) Turn off stuff (uncheck boxes) so I can make cookies b) Come back and turn that same stuff back on so I don't get tracked or get cookies I don't want. c) Keep those cookies that I made when not in PB mode

more options

The Cookie Manager only shows cookies that are created in normal mode even if you are in PB mode and those cookies wouldn't be send to the server.

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder:

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

Can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

Thanks Cor-el, the SQLite stuff worked to get rid of the toms site being all plain text.

I wanted to edit the post for the private browsing thing but wouldn't let me ... I mean it's obvious that one has to uncheck "Private Browsing" box but jut figured that something else, in addition to that, would have to be done in order for the login cookie to be recorded for that session .. and then kept for all subsequent sessions once turned back on.

I gave up and decided to just experiment, and tho just tested one site, it would appear that unchecking:

-Use Tracking Protection in Private Windows -Always use private browsing mode and restarting the browser allows me to save log in information

Allows me to just type in the 1st letter of my login and it will auto complete the rest producing the desired result.

more options

There are two separate cookie jars that are completely independent, one for normal mode and one for PB mode. The Cookie Manager only shows cookies created in normal mode, even when you are in PB mode, so do not get confused. Persistent cookies are only possible in normal mode like I wrote above and may need an allow exception. Note that allow and block cookie exceptions apply to normal mode and to PB mode (i.e. work for both cookie jars). Even when you would temporarily disable PB mode to create a persistent cookie then this cookie wouldn't be send to the server if you would switch back to PB mode (i.e. cooies created in normal mode will never be send in PB mode).

more options

Again, I wasn't looking for a detailed explanation of how Firefox works. As an analogy, I had a sports car where the gear pattern on the shift knob had rubbed off and anyone who drove the car was asking me where is "reverse".

All they needed to know was where to move the knob so they could go backwards, a description of gear ratios, how a clutch works would not help them understand where they gotta move this ball on the end of the gear shift in order to go in the direction they wanted.

All I wanted to know is what boxes I have to uncheck, so that a cookie will be recorded in that session and once rechecked will be maintained in future sessions. That answer is:

-Uncheck the box next to "Use Tracking Protection in Private Windows -Uncheck the box next to "Always Use Private Browsing Mode

If you do this, your log in information will be stored in a cookie and after you recheck those boxes, the cookie will still be there and produce the desired result.

Modificat în de JackNaylorPE