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how to get emails from outlook to mozilla thunderbird. password problems

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I can receive and send emails in Outlook, however I prefer to use Mozilla Thunderbird however having issues with Mozilla not recognising my password. I have just changed my password on both programs again and they are the same password, but still can't get emails in Thunderbird. I can send emails from Thunderbird just not receive them. Help please.

I can receive and send emails in Outlook, however I prefer to use Mozilla Thunderbird however having issues with Mozilla not recognising my password. I have just changed my password on both programs again and they are the same password, but still can't get emails in Thunderbird. I can send emails from Thunderbird just not receive them. Help please.

Soluție aleasă

All the new Microsoft email accounts seem to have turned off POP access. If that is what you use log into the Outlook site and check that.

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Toate răspunsurile (4)

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Launch Thunderbird and go to File > New > Existing Mail Account. Then enter in your name, email address and password. Click Continue. Next select IMAP then the 'Manual Config button'

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Soluție aleasă

All the new Microsoft email accounts seem to have turned off POP access. If that is what you use log into the Outlook site and check that.

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Thank you both Nikhil and Airmail for your help. Airmails help sorted the problem. Again thankyou very much both of you :)

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You haven't choose my answer as your question solution.... :(