This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't use session restore after Refreshing Firefox

  • 3 răspunsuri
  • 7 au această problemă
  • 5 vizualizări
  • Ultimul răspuns de Sturrock

more options

After Firefox started running slowly, I took its advice and Refreshed it.

It lost my session restore data.

I've been able to find a recent backup (in a folder marked "Old Firefox Data") but not use it.

I've checked a variety of similar questions, looked at the ghacks article, tried closing Firefox and replacing sessionstore.js with a backup that I know is the right one, but I just keep getting my (useless) tabs from after the refresh.

After Firefox started running slowly, I took its advice and Refreshed it. It lost my session restore data. I've been able to find a recent backup (in a folder marked "Old Firefox Data") but not use it. I've checked a variety of similar questions, looked at the ghacks article, tried closing Firefox and replacing sessionstore.js with a backup that I know is the right one, but I just keep getting my (useless) tabs from after the refresh.

Soluție aleasă

Hi Sturrock, which file from your Old Firefox Data were you trying to restore?

I haven't used Refresh recently. Could you tell me which of these files you find in the sessionstore-backups folder in your old settings?

  • recovery.js: the windows and tabs in your live Firefox session from the time of the Refresh
  • recovery.bak: a backup copy of recovery.js
  • previous.js: the windows and tabs in the previous Firefox session
  • upgrade.js-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

Note: By default, Windows hides the .js extension. To ensure that you are looking at the files I mentioned, you may want to turn off that feature. This article has the steps: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

Citește acest răspuns în context 👍 1

Toate răspunsurile (3)

more options

Soluție aleasă

Hi Sturrock, which file from your Old Firefox Data were you trying to restore?

I haven't used Refresh recently. Could you tell me which of these files you find in the sessionstore-backups folder in your old settings?

  • recovery.js: the windows and tabs in your live Firefox session from the time of the Refresh
  • recovery.bak: a backup copy of recovery.js
  • previous.js: the windows and tabs in the previous Firefox session
  • upgrade.js-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

Note: By default, Windows hides the .js extension. To ensure that you are looking at the files I mentioned, you may want to turn off that feature. This article has the steps: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

more options

Hi J.,

I was trying to restore a file called:

backup-15.session

The old settings sessionstore-backups folder has: previous.js recovery.bak recovery.js upgrade.js-20160502172042 upgrade.js-20160604131506 upgrade.js-20160726073904

more options

Aha! Just tried restoring from the most recent of the upgrade files, by renaming it and moving it, and that worked -- thank you!