This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How can I fix install Adobe Flash Player when I have already installed Adobe Flash Player

more options

I was trying to watch a movie, but it keep saying install the latest Flash Player. But the problem is that I have already installed it. But it still saying Install the latest version of Flash Player.

I was trying to watch a movie, but it keep saying install the latest Flash Player. But the problem is that I have already installed it. But it still saying Install the latest version of Flash Player.

Toate răspunsurile (2)

more options

Next to your post, under Question Details > More System Details, Firefox listed out the descriptions of your plugins, but this doesn't include their names/versions/file names. You have the normal Flash plugin (Shockwave Flash version 23) but also one which just says "Flash" which is really odd.

Could you inventory your plugins using my test page here to pull up more information:

https://www.jeffersonscher.com/res/jstest.php

What is that thing??

more options

Actually, it's easier to copy/paste from this page:

https://www.jeffersonscher.com/res/plugins.html