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I deleted Firefox and profile on my Mac Pro and new install won't work since there is no profile.

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Could not install a new Firefox update as error message said another version of Firefox was running. So I deleted Firefox, downloaded it, and still got the same error message. So I deleted Firefox and the profile folders. I downloaded a new Firefox and it won't open as it can't find a profile. If all is gone, shouldn't Firefox create a new profile when it is downloaded?

Could not install a new Firefox update as error message said another version of Firefox was running. So I deleted Firefox, downloaded it, and still got the same error message. So I deleted Firefox and the profile folders. I downloaded a new Firefox and it won't open as it can't find a profile. If all is gone, shouldn't Firefox create a new profile when it is downloaded?

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