Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When I load Firefox and open MSN my browser. I always get a message that is not repondsing. Why?

  • 1 răspuns
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de FredMcD

12391044
12391044
more options

I have tried several of the fixes recommended but nothing works. After I get a message that Firefox is not responding the program freezes and new tabs show up that advertises programs such PC Repair & Reimage. My Computer freezes and I get a message that I need to debug the script. All I am able to do is hit restart my computer. I have WebRoot Internet Security Suite. It does not find any serious issues with the computer.

I am at a loss

I have tried several of the fixes recommended but nothing works. After I get a message that Firefox is not responding the program freezes and new tabs show up that advertises programs such PC Repair & Reimage. My Computer freezes and I get a message that I need to debug the script. All I am able to do is hit restart my computer. I have WebRoot Internet Security Suite. It does not find any serious issues with the computer. I am at a loss

Toate răspunsurile (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.