This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I setup a FireFox account for Sync. Cant use it for Sign in from support page?

  • 4 răspunsuri
  • 2 au această problemă
  • 14 vizualizări
  • Ultimul răspuns de FredMcD

more options

My accounts.firefox.com login is rejecting my password for sync. When I try to change the password it rejects the new password because the old password is wrong????

Should I delete the account and start over ?

My accounts.firefox.com login is rejecting my password for sync. When I try to change the password it rejects the new password because the old password is wrong???? Should I delete the account and start over ?

Toate răspunsurile (4)

more options

Are you sure you used the right password? Have you tried resetting the password?

more options

Resetting the sync password will remove all data from the servers. This is a security feature. I've lost my Firefox Sync account information - What to do

more options

Still, If you reset the password and then sync again, the data should get reuploaded from the devices, doesn't it?

more options

I think so. I don't use sync.