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Why does Firefox crash everytime I select "wikipedia" from a duck-duck go search page?

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  • Ultimul răspuns de FredMcD

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When I type in the search box and receive a search results page from "duck-duck go", if I select a "Wikipedia" search result, Firefox crashes. I am using a MacBook Pro, running OSX 10.10.5. Thank you in advance for your help.

Freude

When I type in the search box and receive a search results page from "duck-duck go", if I select a "Wikipedia" search result, Firefox crashes. I am using a MacBook Pro, running OSX 10.10.5. Thank you in advance for your help. Freude

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29