This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I can download the program but then I get an error going it can't find a certain Temp folder that it's downloaded to?

  • 2 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

bethr1978
bethr1978
more options

I get the error message that it can't find a temp folder- last bit of it is c:\users\my name\AppData\Local\Temp\7zS3D02.tmp\setup.exe The specified procedure could not be found

I just did a Windows 10 update and am currently using Edge (to my disappointment).

I get the error message that it can't find a temp folder- last bit of it is c:\users\my name\AppData\Local\Temp\7zS3D02.tmp\setup.exe The specified procedure could not be found I just did a Windows 10 update and am currently using Edge (to my disappointment).

Toate răspunsurile (2)

FredMcD
FredMcD
more options

Is this from trying to run Firefox, or install it?

Let’s do a full clean re-install; http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop

===============

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is possibly an error message with the Firefox installer that tries to unpack the files in the setup file to a folder.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Try this: