This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird email getting deleted from server (using iMap)

  • 7 răspunsuri
  • 5 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de user01229325

more options

Most emails on my desktop are not seen on my laptop or iPhone or iPad. They appear to be getting deleted from the server even if I have not read them. In fact if the desktop is asleep, they still get deleted.

No problems on the other devices, but filtering is not applied there. The laptop uses Thunderbird but without filters.

The messages that are not filtered on the desktop are seen on the other devices. So my suspicion is that filtering is the cause of my problems.

Can anyone confirm this or suggest a solution?

Thanks!

Most emails on my desktop are not seen on my laptop or iPhone or iPad. They appear to be getting deleted from the server even if I have not read them. In fact if the desktop is asleep, they still get deleted. No problems on the other devices, but filtering is not applied there. The laptop uses Thunderbird but without filters. The messages that are not filtered on the desktop are seen on the other devices. So my suspicion is that filtering is the cause of my problems. Can anyone confirm this or suggest a solution? Thanks!

Soluție aleasă

Thanks Airmail!

Citește acest răspuns în context 👍 0

Toate răspunsurile (7)

more options

I just saw a message from Zenos on another thread as follows:


As an example, moving a message from its account folder to Local Folders will result in the removal of that message from the server. Whilst we have not explicitly deleted the message, the act of moving (aka copy then delete?) clearly signals an implicit delete for the server to carry out.


Is this what is happening in my case? If so, how can I stop it from happening and still use local folders?

more options

He means folders under the Thunderbird Local Folder account. Those are folders directly on your computer. Placing message there is moving them off the server.

This does not mean moving to subfolders that you created under the email account that are on the server.

How to stop? Copy instead of move.

more options

Soluție aleasă

Thanks Airmail!

more options

Airmail's approach does solve the problem, but creates two copies of the email - one remains in the Inbox and one in the folder. Is there another solution? I see reference to folders on the server but don't know enough about Thunderbird to follow...

more options

Not is my world. I can drag and drop or use the Move To command and it relocates it to the local folder of my choice and removes it from the gmail server. Suggestion, use move and not copy.

more options

Thanks, but that just takes me back to the original problem

There has to be some way to steer incoming messages into folders without deleting them from the server.

more options

How about you start you own thread with detail of what you are trying to accomplish. The OP was satisfied with the answer that solved the problem and closed this one as solved.