This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

change page size "Letter " into "A4"

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de sfhowes

HenkBouchoms
HenkBouchoms
more options

Since a week or 2 I have a problem with printing an email from the print options in Thunderbird. I had this problem never before.

When just printing an email my printer gives just blanc A4 paper sheets with just 1 letter in a corner. Asking for a print sample I see a small and long example of the to printed page.

I found out when using Ctrl P and going to Properties of the printer (HP Officejet Pro 8620) and choosing "Advance" the page format is Letter instead of A4. When changing "Letter" into "A4" the problem is solved. But at every new print order the problem is back again.

Does anyone know how to fix it?

Thanks for your help. Henk

Since a week or 2 I have a problem with printing an email from the print options in Thunderbird. I had this problem never before. When just printing an email my printer gives just blanc A4 paper sheets with just 1 letter in a corner. Asking for a print sample I see a small and long example of the to printed page. I found out when using Ctrl P and going to Properties of the printer (HP Officejet Pro 8620) and choosing "Advance" the page format is Letter instead of A4. When changing "Letter" into "A4" the problem is solved. But at every new print order the problem is back again. Does anyone know how to fix it? Thanks for your help. Henk

Toate răspunsurile (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

It's a known bug, as is the workaround you applied:

https://support.mozilla.org/en-US/questions/1157063