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why can't i open facebook?

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nanbryan55
nanbryan55
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when I try to get on facebook all i get is white screen. It will not open. How can I fix this?

when I try to get on facebook all i get is white screen. It will not open. How can I fix this?

Soluție aleasă

Hi, assuming this is only happening on FB; try deleting ALL references to FB. To do that, open the 3-bar menu, choose History (looks like a clock), then click the Show All History link at the bottom of the list to open the Library window. Type Facebook in the Search History field in the top-right corner, then press Enter. Now in the search results, right-click on FB, and select Forget About This Site. (Browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images and pop-ups for that site will be removed). Give it a minute to complete the deletion then try the site (not from an old bookmark) again. More - Delete browsing, search and download history on Firefox

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Scribe
Scribe
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Soluție aleasă

Hi, assuming this is only happening on FB; try deleting ALL references to FB. To do that, open the 3-bar menu, choose History (looks like a clock), then click the Show All History link at the bottom of the list to open the Library window. Type Facebook in the Search History field in the top-right corner, then press Enter. Now in the search results, right-click on FB, and select Forget About This Site. (Browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images and pop-ups for that site will be removed). Give it a minute to complete the deletion then try the site (not from an old bookmark) again. More - Delete browsing, search and download history on Firefox

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!