Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Not able to add exception manually in firefox v 52.1.1

  • 1 răspuns
  • 3 au această problemă
  • 5 vizualizări
  • Ultimul răspuns de Shadow110

SmithaNavin
SmithaNavin
more options

Hi, 

Firefox gives me "Unable to connect" error when i try to access a website. It gives the 'i' symbol next to the web address and does not give an option to add exception. Tried to add the website manually to the exceptions list and it is not letting me either as shown in the screen shot. Please let me know how i can get this issue fixed.
Hi, Firefox gives me "Unable to connect" error when i try to access a website. It gives the 'i' symbol next to the web address and does not give an option to add exception. Tried to add the website manually to the exceptions list and it is not letting me either as shown in the screen shot. Please let me know how i can get this issue fixed.
Capturi de ecran atașate

Toate răspunsurile (1)

Shadow110
Shadow110
more options

Could you please check your system for malware (just in-case) https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Please keep a copy of the logs if something is found you will need them on anti-malware forum of your choice. Note : Post in 1 forum only.

Reason it does not seem like a reasonable url in the jpeg, also it is nice to know your clean and helps us out.

Please let us know if this solved your issue or if need further assistance.