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Running Win7 - Latest version installed. Browser starts ok but will not load any page

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Both Chrome and MS Explorer works fine. Have run troubleshooter but hasn't found any problem with internet wi-fi connection

Both Chrome and MS Explorer works fine. Have run troubleshooter but hasn't found any problem with internet wi-fi connection

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}