This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox 55 causes annoying distortion and noise in all audio system for Ubuntu

  • 1 răspuns
  • 1 are această problemă
  • 10 vizualizări
  • Ultimul răspuns de Paul

greyest
greyest
more options

Firefox 55.0.1 (64-bit) installed on Ubuntu 17.04 (Linux 4.10.0-32-generic #36-Ubuntu SMP) / Mesa 17.0.7 Audio Backend : pulse

FF causes annoying distortion and noise in all audio system. I'm forced frequently to stop and start again web browser. Temporarily noise stops and starts again when I start to use FF. That frustrating audio crackling noise appears again. I don't have that problem with previous FF 54. Do you have any ideas and suggestions how to solve this?

Firefox 55.0.1 (64-bit) installed on Ubuntu 17.04 (Linux 4.10.0-32-generic #36-Ubuntu SMP) / Mesa 17.0.7 Audio Backend : pulse FF causes annoying distortion and noise in all audio system. I'm forced frequently to stop and start again web browser. Temporarily noise stops and starts again when I start to use FF. That frustrating audio crackling noise appears again. I don't have that problem with previous FF 54. Do you have any ideas and suggestions how to solve this?

Toate răspunsurile (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I am a Ubuntu user myself and have experienced the same issue with audio over the web.

One thing I do when that happens is close a few tabs and reduce down the amount of web content I am viewing. Restarting the media then seems to clear up the "static" type noise and everything is fine.

I do not think that this is a Firefox issue and you may want to consult one of the (really helpful) Ubuntu support channels. You can find details of these here.

I hope this helps.