This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Issue with content remaining open/playing when I close a tab and try to navigate away (tab disappears from top of screen but content remains playing/running)?

  • 2 răspunsuri
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

Hello, I am running the most recent version of Firefox on Windows 8.1, and recently I have been having an issue with closing tabs. When I close a tab on the toolbar at the top of the screen, my screen continues to display the content on my screen even though the tab disappears from the top of the screen. I can navigate away to another open tab, but any content running continues to run until I close all windows and end the browsing session. (IE if I close a tab with a video playing and then navigate away from that screen by clicking on another one of my tabs, I continue to hear the audio from that video until I end that Firefox session entirely). I have Firefox set to update automatically so I do not know if this was related to the latest update or not. Thank you very much for any assistance!

Hello, I am running the most recent version of Firefox on Windows 8.1, and recently I have been having an issue with closing tabs. When I close a tab on the toolbar at the top of the screen, my screen continues to display the content on my screen even though the tab disappears from the top of the screen. I can navigate away to another open tab, but any content running continues to run until I close all windows and end the browsing session. (IE if I close a tab with a video playing and then navigate away from that screen by clicking on another one of my tabs, I continue to hear the audio from that video until I end that Firefox session entirely). I have Firefox set to update automatically so I do not know if this was related to the latest update or not. Thank you very much for any assistance!

Toate răspunsurile (2)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

You can try to modify multi-process settings to see if this has effect.

  • set dom.ipc.processCount to 1 if it is currently set to a higher value (4)
  • disable multi-process windows in Firefox

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.