This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

getting rid of searchmapsnow.com

  • 3 răspunsuri
  • 2 au această problemă
  • 17 vizualizări
  • Ultimul răspuns de Ironmanbart

more options

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

Soluție aleasă

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

Citește acest răspuns în context 👍 1

Toate răspunsurile (3)

more options

Soluție aleasă

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

more options

What great advice. I downloaded malwarebytes. Immediately it took care of being sent to places I did not want to go. It always seems to be Yahoo! Makes me never want to go to anything with a Yahoo name.

more options

Forgot to mark response as CHOSEN SOLUTION.

Thanks for such a quick response.