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firefox 56 not compatible with online banking?

  • 2 răspunsuri
  • 2 au această problemă
  • 11 vizualizări
  • Ultimul răspuns de cor-el

chrissiec
chrissiec
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I keep getting locked out of my online banking. Bank test shows Mozilla Firefox 56 not compatible with their security system.

I keep getting locked out of my online banking. Bank test shows Mozilla Firefox 56 not compatible with their security system.

Toate răspunsurile (2)

DBenz
DBenz
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....and me, tsb website is blank, also experian went blank. Oct 2017 here !!! is this for Mozilla to fix or TSB, experian and other banks maybe to fix ?

DBenz

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What specific problem do you have accessing this banking site?

Is this a problem with security (certificate) or something different?

Can you attach a screenshot?

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now""

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window